Services Manifesto of Saraa Gate and Way
Posted: April 25, 2014. | By: Admin - 3 Comments
Let Customers Score us a Full Mark
As a clients of Saraa Gate And Way, you will enjoy services as follows
- Repair Gurantee: Within one year after products purchased (According to the regulations on repair guarantee), Saraa Gate And Way will provide you with free repair service.
- Contracted maintenance: When the repair guarantee is expired, clients can sign a contract for maintenance with Saraa Gate And Way, and Saraa Gate And Way will provide overall maintenance service in fairly favourable terms according to the contract.
- Life-long maintenance: For products beyond repair guarantee and without any maintenance contracts, Saraa Gate And Way still provide life-long maintenance service, and charge according to maintenance materials and manual work.
- Technical consultation: For any questions on the usage, you can dial our service hotline at any time for further consultation.
- Time limit: Saraa Gate And Way has set down that any calls for services from our clients should be responded in the short time. And the field arrival time for the maintenance personnel is regulated according to clients place. If the maintenance personnel doesn’t arrive at the spot within the time limit, clients can complain to us.